Privacy Policy
Last updated: July 2025
1. Introduction
At Vancoustic, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit vancoustic.ch or contact us via our website.
We comply with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
2. Who We Are
Vancoustic
Website: vancoustic.ch
Email: info@vancoustic.ch
Country: Switzerland
3. What Personal Data We Collect
We collect personal data only when you voluntarily provide it, for example through the contact form.
Data we may collect includes:
- Your name
- Your email address
- Your message or inquiry
- Technical data (e.g. IP address, browser type, device info, and pages visited) via analytics
4. How We Use Your Data
We use your data to:
- Respond to your inquiries
- Maintain and improve the website
- Analyze website usage (with anonymized or pseudonymized data)
- Comply with legal obligations
We do not use your data for marketing without your explicit consent.
We do not sell your data.
5. Legal Basis for Processing
Our data processing is based on:
- Your consent (when you submit the contact form)
- Our legitimate interest in improving our services and responding to your messages
- Our legal obligations under applicable Swiss and EU law
6. Data Storage and Security
We store your data securely using modern hosting infrastructure (Webflow and related services). Access to data is restricted and encrypted where applicable.
7. Cookies and Analytics
We may use tools such as Google Analytics to track anonymous usage data to improve our site.
These tools may set cookies in your browser.
You can manage or block cookies via your browser settings.
8. How Long We Keep Your Data
We retain personal data only as long as necessary for the purposes stated or to comply with legal requirements.
- Contact form data: retained until your inquiry is resolved or legally no longer required
- Analytics data: retained anonymously or as per the analytics provider's policy
9. Your Rights
You have the right to:
- Access your personal data
- Correct or delete your data
- Withdraw consent at any time
- Object to processing
- File a complaint with a data protection authority
To exercise your rights, email us at info@vancoustic.ch
10. International Data Transfers
Your data may be processed or stored outside Switzerland or the EU. We ensure appropriate safeguards are in place in accordance with GDPR (e.g., Standard Contractual Clauses).
11. Third-Party Services
We may use services from third parties (e.g., Google, Webflow) that process data on our behalf. We ensure they comply with data protection regulations.
12. Changes to This Policy
We may update this policy from time to time. The latest version is always available on vancoustic.ch.
13. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact: