Terms and Conditions
Last updated: July 2025
1. Purpose of Data Collection
When you use the contact form on vancoustic.ch, we collect the personal data you voluntarily provide (such as your name, email address, and message) to:
- Respond to your inquiry
- Follow up on your request
- Provide support or further information if needed
We do not use your data for marketing purposes without your explicit consent.
2. Legal Basis for Processing
Under both the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP), the legal bases for processing your data are:
- Consent – You voluntarily provide your data and consent to its use
- Legitimate interest – We have a legitimate interest in responding to your request
3. Data Processing and Storage
We treat your data confidentially and:
- Store it securely
- Do not share it with third parties unless legally required
- Limit access to authorized personnel only
4. Data Retention
Your data is retained only as long as necessary to fulfill your request or comply with legal obligations. Afterward, it will be deleted or anonymized.
5. Your Rights
Under the GDPR and Swiss law, you have the right to:
- Access your personal data
- Correct or delete your data
- Withdraw your consent at any time
- Request data portability
- File a complaint with your local data protection authority
You can contact us about your data at info@vancoustic.ch.
6. International Data Transfers
If data is stored or transferred outside of Switzerland or the EU/EEA, appropriate safeguards will be in place in accordance with GDPR requirements (e.g., Standard Contractual Clauses).
7. Cookies and Analytics
Our contact form does not use cookies. However, other parts of our site may use cookies or analytics tools. See our Privacy Policy for more.
8. Consent
By using our contact form, you consent to the collection and processing of your personal data as outlined above.